This role is for a Junior Project Manager at WIOCC, Africa’s carriers’ carrier and award-winning capacity wholesaler. The successful candidate will support the full execution of telecommunications projects, ensuring timely completion, efficient stakeholder coordination, and adherence to established project governance processes.
Key Duties & Responsibilities
Project Support & Execution
- Support the full execution of projects, ensuring timely completion.
- Support preparation of project charters, plans, risk logs, and reports.
- Track milestones and follow up with internal teams.
- Update project tools including NetSuite and MS Project.
- Assist with logistics planning and vendor coordination.
- End-to-end execution of simple projects.
Stakeholder & Client Engagement
- Prepare meeting agendas and status updates.
- Capture minutes and action points.
- Handle routine client communication under supervision.
- Escalate risks and issues to the Project Manager (PM).
Cross-Functional Coordination
- Support coordination with Engineering, Operations, Legal, Procurement, Logistics, and Finance.
- Track vendor deliverables and verify SLA compliance.
Process & Performance Improvement
- Ensure adherence to project governance processes.
- Support vendor & logistics management.
- Contribute to automation and process improvement initiatives.
Minimum Qualifications
- Bachelor’s degree in Engineering, IT, Telecoms, Business, or related field.
- CAPM or PRINCE2 Foundation (preferred).
- Proficiency in MS Office; willingness to learn MS Project.
- Proficiency in NetSuite (preferred).
- Strong command of English.
Experience & Skills
- 1–3 years of experience in Telecoms, IT, engineering, or project coordination.
- Familiarity with network technologies, including Subsea, OTN, DWDM, SDH, Fibre and Data (Ethernet, IP/MPLS, OSPF, BGP), is preferred.
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced environment.
Attributes
Candidates should possess:
- A client-focused approach with confidence and strong relationship-building skills.
- Integrity and honesty, coupled with high ethical standards and strong negotiation skills.
- Passion, adaptability, and flexibility.
- Commitment to personal excellence, accuracy, and attention to detail.
- A collaborative and results-driven mindset demonstrated through teamwork and partnerships.
- Strong analytical skills with the ability to collate and interpret data from various sources.
- Excellent communication skills in English, with a natural aptitude for dealing with people.
- Creative thinking and excellent problem-solving skills.