Information TechnologyFull-TimeJunior-level(1-2 yrs)
Job Description
Shining Hope for Communities (SHOFCO) is a non-profit organization based in Nairobi, Kenya and New York, NY that combats urban poverty and gender inequity in the slums of Nairobi. Founded in 2004 with a focus on youth and gender empowerment, SHOFCO has four initiative areas: education, health, economic empowerment, and community advocacy.
The IT Tutor is responsible for training and equipping beneficiaries with job readiness skills through the facilitation of job market-oriented ICT training. This role involves delivering hands-on training in computer applications, providing technical support, managing student records, and ensuring a conducive learning environment. Additionally, the role includes sourcing appropriate job or training placements for beneficiaries.
Key Responsibilities
Student Support and Management
Mobilize and train students on basic computer application packages such as MS Office, MS Word, MS PowerPoint, MS Excel, MS Access, Desktop publishing, Internet, and email.
Assess and examine students on the areas of study.
Track and keep students’ attendance records.
Ensure a conducive learning environment for the students.
Manage students’ intake and evaluation process and submit financial records to the finance manager.
Ensure all registered students are issued with membership cards.
Ensure all learning aids are available for the students.
File and maintain proper student records.
Organize graduation events for computer training graduates.
Request and issue certificates to the graduates.
Resolution of minor disputes and conflicts amongst the students.
Liaise with the team lead on appropriate opportunities for the computer students, whether in job or training placements.
Submit progress reports as required and report on issues arising in the training center.
Pursue partnerships that add value to SHOFCO work.
Technical Support and Administration
Provide PC support.
Troubleshoot students' computer systems and related peripherals.
Manage application software used for training.
Develop work-plans and activity budgets.
Requirements
Diploma in IT with 1 year’s experience OR a Certificate in IT or any equivalent with over 2 years’ experience.
How to Apply
All interested applicants should send their CV and detailed cover letter to recruitment@shininghopeforcommunities.org with the job position “IT Tutor” in the subject line. Applications are due by March 23, 2026.
How to Apply
All interested applicants should send their CV and detailed cover letter to recruitment@shininghopeforcommunities.org with the job position “IT Tutor” in the subject line. Applications are due by March 23, 2026.
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