Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. As an IT Onboarding Specialist, you will be responsible for ensuring that newly hired employees have an excellent first-day experience by managing technical setups and maintaining coordination between various teams.
Responsibilities
Maintain a customer-first attitude at all times.
Keep shared spreadsheets updated for all involved teams.
Update and transfer data from tickets to spreadsheets.
Collaborate with teams for updates and changes to processes, tickets, and documents.
Serve as liaison between teams, maintaining records of meetings and documents.
Support newly hired employees to ensure an excellent first-day experience.
Skills & Qualifications
2-5 years of experience working in a team environment.
BA/BSc/HND degree in a relevant field.
Clear and concise communication skills with multiple levels of management and staff.
Ability to write effectively for various audiences and tones.
Skilled in creating documentation such as SOPs, end-user guides, and multi-team documents.
Strong Excel and data tracking abilities.
High technical aptitude and quick learner of new tools and concepts.
Proficient with ADManager, Endpoint Central, Azure, Microsoft Entra, and Power BI.
Excellent writing and proofreading skills.
Strong work ethic and intellectual curiosity.
Ability to work efficiently, multitask, and innovate processes.
How to Apply
Interested and qualified candidates should apply online via LinkedIn by clicking the application link provided below.
