Since its founding, SKM has been a pioneer in the fields of business advisory, strategy, and tax consultancy. Today, we work together with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering firms to thrive, build sustainable competitive advantage, and drive meaningful societal impact. Using cutting-edge management consulting, technology and design, corporate and digital enterprises, and our diverse, multi-talented teams, we are committed to bringing about change and unlocking potential for all our clients in a variety of fields.
The IT Officer is responsible for managing the organization's information technology infrastructure and providing comprehensive support to ensure smooth operations.
Key Responsibilities
- System & Network Installation: Setting up new hardware, software, operating systems, printers, servers, and network equipment like routers and switches.
- Troubleshooting & Repair: Diagnosing and resolving issues with hardware, software, and network connectivity for users and systems.
- User Support: Assisting employees with technical difficulties via phone, email, or in-person.
- Maintenance & Upgrades: Performing routine maintenance, security upgrades (firewalls, antivirus), and necessary system upgrades.
- Monitoring: Monitoring computer systems, networks, and servers to ensure optimal performance and identify potential problems.
- Inventory & Documentation: Maintaining records of IT equipment and creating or updating technical documentation and user manuals.
- Backups & Data Recovery: Performing regular data backups and implementing recovery solutions.
Requirements and Qualifications
- Diploma or bachelor’s degree (IT-related field preferred).
- At least 3 years’ experience in a similar field.
- Strong understanding of hardware, software, and network systems.
- Excellent communication and interpersonal skills, with the ability to support and train end-users.
- Results-driven, proactive and highly self-motivated.
- High integrity, strong ethics, and commitment to maintaining data security and IT compliance standards.
.png){kind=logo}
