Sheer Logic Management Consultants is seeking an Installation Supervisor based in Kisumu. This role involves managing the end-to-end installation process, coordinating with technical installers, and ensuring high service standards through effective team supervision and resource management.
Key Responsibilities
Coordination & Dispatch: Coordinate with dispatch for daily installer appointments and manage the transportation and staging of materials at customer sites.
Installation Management: Ensure 100% completion of scheduled job tickets and track ticket statuses to close leads.
Team Supervision: Manage installer clusters to ensure a minimum of 2 daily installations; oversee daily gate meetings and attendance.
Technical Governance: Design route plans (PJP) within the territory and ensure installers use KYC kits and proper toolboxes for physical installations.
Inventory & Financials: Reconcile inventory/accessories picked vs. deployed; approve additional installation materials or collection of extra payments from customers.
Reporting: Submit daily work reports and time sheets; reconcile unfulfilled paid tickets within 24 hours.
HR Functions: Handle onboarding, training, and performance management of the installers.
Customer Service: Sign off on returns or refunds for failed installations.
Requirements and Qualifications
Education: BA/BSc/HND in Networks, Technical, Electrical, or an equivalent qualification.
Certifications: Professional Qualification in Project Management Techniques is required.
Skills: Strong technical troubleshooting, splicing, and racking abilities.
Competencies: IT literacy, performance-driven mindset, and problem-solving skills.
Interpersonal: Excellent communication (oral and written), negotiation, advocacy, and customer-focused skills.
How to Apply
Interested and qualified candidates should send their updated CV to talentsourcing@sheerlogicltd.com no later than 28th February 2026.
How to Apply
Send your updated Curriculum Vitae (CV) to talentsourcing@sheerlogicltd.com by the deadline of 28th February 2026.
