ICT Business Partner

The ICT Business Partner role holder champions Britam’s Technological transformation within the Segments.

Key Responsibilities

• To be the strategic adviser to the BGI and Connect Segments leadership on how to leverage on IT as a strategic enabler of business.
• Lead delivery of IT components of all strategic IT initiatives within the BGI and Connect Segments.
• Collaborate with the rest of the BGI and Connect Segments MANCO to drive strategic change.
• Act as a change driver who influences colleagues to adapt to new technologies and ways of working.
• Support IT infrastructure value delivery and IT PMO teams to deliver system and process enhancements.
• Responsible for day-to-day system administration, support and maintenance tasks. KPIs include system availability or issue resolution SLAs.
• Gain intimate knowledge of the BU strategic and operational imperatives, Britam’s BGI and Connect strategy and its resultant IT strategy. Marry delivery of the Segment’s IT initiatives and Group IT initiatives ensuring the Segment and Britam Group succeed by building an IT ecosystem in line with the BGI and Connect vision of "diversified financial services group".
• Provide a single point of contact for BGI and Connect Segments on all matters IT. Engage with the rest of the IT function to provide the BGI and Connect Segments leader with consolidated view of the status of IT operations, projects and security within the BGI and Connect Segments.
• Advice the BGI and Connect Segments on IT risk management processes and procedures and IT capabilities required to manage segments operational risks.
• Advice and support the segment Manco to prioritize BGI and Connect Segments IT initiatives for the year and ensure these are captured in the Group IT plan and budget.
• Ensure the BGI and Connect Segments IT initiatives comply to the Britam Enterprise Architecture.

Knowledge, Experience and Qualifications Required

• Bachelors in Computer Science/ Technology.
• Masters in Computer Science/Technology Management is an added advantage.
• 7-10 years’ experience in IT Services and System Development, 3-4 years of which should be in a management position.
• Certified Business Analyst Professional – CBAP.
• TOGAF Certified Enterprise Architect.
• Oracle Certified Master – Java EE.
• Certified Project Management Professional (PMP).
• ITIL Master, TOGAF certified.
• 5 years’ experience in covering product development and at least three of which should be in business and innovation.
• Proven experience working across functions and with multiple stakeholders.
• A keen eye for innovation in the insurance and financial services space preferred.
• Strong reporting and data management skills.