Hospitality and TourismFull-TimeEntry-level(0-1 yr)
Job Description
About the Role
Jumba Ruins Monsoon is a premium seafood restaurant located in Mombasa County, Kenya. Please note: Monsoon is a seafood restaurant, not a beach bar or a pub; as such, drinks are only served to clients having meals.
This is a full-time, on-site position for a Hostess Waitress. The successful candidate will be responsible for welcoming guests, managing reservations, guiding customers to their tables, assisting with menu recommendations, and ensuring exceptional customer service throughout their dining experience.
Key Responsibilities
Welcome guests, manage table reservations, and guide customers to their tables.
Assist guests with menu recommendations and ensure exceptional customer service throughout their dining experience.
Collaborate closely with the kitchen and service staff to ensure efficient food service.
Address guest inquiries or concerns promptly and professionally.
Qualifications and Requirements
Minimum of a BA/BSc/HND qualification.
Strong customer service and communication skills to provide an outstanding guest experience and handle inquiries effectively.
Knowledge and experience in food and beverage service or food service, ensuring seamless coordination between guests and the dining team.
Basic cooking knowledge is a plus, as it will aid in understanding menu items and providing informed recommendations to guests.
A positive attitude, professionalism, and the ability to work in a fast-paced environment.
Previous experience in hospitality or a related field is beneficial but not mandatory.
How to Apply
Interested and qualified candidates should apply online by visiting the application link on LinkedIn via: Apply on LinkedIn