Role Overview
The Head of Strategic Partnerships provides strong external representation for the business and positions Smart Applications International as a preferred partner in the insurance industry. The primary focus of this role is to develop, manage, and expand a robust partner network that accelerates revenue growth and broadens the company's market presence.
Key Responsibilities
Partnership Strategy & Leadership
- Develop a global/regional partnerships strategy aligned to corporate goals.
- Develop, manage, and expand a robust partner network that accelerates revenue growth and broadens the company's market presence.
- Build and maintain a structured partnerships pipeline with clear ROI projections.
- Negotiate and manage MoUs and contracts with partner institutions.
- Identify ecosystem opportunities, whitespace markets, and strategic alliances.
- Oversee governance, contract compliance, risk management, and partnership performance.
Business Development & Revenue Growth
- Identify, engage, and onboard strategic partners that directly increase revenue, user acquisition, and product uptake.
- Negotiate partnership agreements, commercial terms, and performance expectations.
- Open new market channels through partnerships with insurance companies, brokers, intermediaries, corporates, associations, fintechs, and development agencies.
- Nurture existing partnerships by leading, managing, and developing all partners to achieve revenue, brand awareness, and top-line targets.
- Lead contract discussions and negotiations with partners to establish agreements that are favorable and sustainable for both parties.
Insurance Product & Innovation Collaboration
- Collaborate with Country Managers, Regional Head of Insurance, Product Managers, Digital Transformation, Marketing, and Operations teams to co-create solutions with partners.
- Influence product enhancements based on partner insights, customer needs, and market trends.
- Support pilots and product launches in collaboration with partners.
Market Intelligence & Ecosystem Mapping
- Monitor competitor partnerships, regulatory developments, and industry trends.
- Stay up to date on market trends and emerging opportunities to refine partnership strategies.
- Generate insights to guide partnership expansion and investment decisions.
- Benchmark partnership models globally to maintain competitive advantage.
Go-to-Market Collaborations
- Collaborate with partners to create joint go-to-market strategies, including co-marketing initiatives, product integrations, and bundled offerings.
- Conduct regular reviews with key partners to ensure mutual value creation.
- Partner Enablement: Ensure partners are equipped with the necessary tools, training, and resources for all partner-led ventures.
Reporting, Compliance & Performance Management
- Establish KPIs to measure the success and ROI of partnerships.
- Track, analyze, and report partnership performance to EXCO/Leadership.
- Ensure all partnerships comply with legal, data protection, and regulatory standards.
Requirements
- Holder of a bachelor’s degree in Business Administration, Sales & Marketing.
- 4–6 years of experience in partnerships, business development, or strategic alliances.
- Demonstrated success in building and scaling partner ecosystems that drive significant business growth.
- Strong negotiation, relationship management, and commercial strategy skills.
- At least 5 years’ experience in insurance, health-led business or previous experience in Smart Applications is an added advantage.
- IT Proficiency, especially in the Microsoft Office suite (Word, Excel, and PowerPoint) is a must.
- Professional experience within healthcare, Technology, and/or the Insurance industry is preferred.
How to Apply
Interested and qualified candidates should apply online via the Smart Applications International Ltd portal on Zoho Recruit: Apply here. Candidates can also navigate to the application link via the MyJobMag portal.
