The Role Purpose
Equity Bank Kenya is seeking a dynamic and highly skilled professional to join our Treasury team as Head of Sales, Kenya and Cluster Lead. The job holder provides strategic leadership in driving the growth of the Treasury Sales franchise across the country and the assigned regional cluster.
The role leads Corporate, SME, Retail, Public Sector, Financial Institution sales, and E-Sales, while also spearheading the digital sales strategy to scale e‑trading platforms, digital wallet solutions, and technology‑driven client engagement. The job holder ensures alignment with Treasury Strategy, ARRP, and Group governance standards, while enhancing revenue growth, market penetration, and client experience through both traditional and digital sales channels.
Key Responsibilities
Strategic Leadership – Sales, Origination & E-Sales
- Define and execute the combined Sales, Origination, and E‑Sales strategy across the country and the regional cluster.
- Drive revenue and market share growth across traditional and digital channels.
- Lead the sales teams covering Corporate, SME, Retail, Public Sector, FI, and digital client segments.
- Ensure full alignment with Treasury Strategy, ARRP, and the regional growth priorities.
Digital Sales & Platform Growth
- Lead the digital sales strategy, driving adoption of e‑trading platforms for FX trading across all client segments.
- Ensure deep integration of digital wallet solutions within client journeys.
- Grow digital revenue streams, including diaspora remittance flows, trade finance flows, and platform‑based FX activity.
- Partner with technology, payments, and product teams to innovate and enhance digital offerings.
- Seamlessly migrate targeted clients from voice/chat to structured, scalable digital channels (e.g., EazzyFX).
Business Development & Market Expansion
- Strengthen client relationships across all segments, offering tailored solutions.
- Identify cross‑border opportunities across Africa and develop strategies to capture them.
- Champion cross‑selling initiatives leveraging Treasury, Payments, and Client solutions.
- Build relationships with multinational and institutional corporates, regional champions, institutional investors, and public sector entities among others.
- Champion client‑centric solutions that enhance convenience, accessibility, and experience.
- Monitor client feedback across all channels and use insights to improve offerings.
- Ensure consistency across branches, online channels, and mobile platforms.
Regional and Cluster Oversight
- Provide oversight and harmonization of Sales & E‑Sales strategy across the footprint.
- Partner with Country Sales Heads to align regional and local execution priorities.
- Track performance metrics and provide guidance in areas of underperformance.
- Represent Treasury regionally to elevate the bank’s visibility and engagement across industry forums.
Risk Management & Governance
- Ensure compliance with regulatory requirements across all jurisdictions.
- Uphold strong market conduct, operational risk, and credit risk management practices.
- Partner with Risk & Compliance teams to identify, assess, and mitigate risks.
- Ensure adherence to governance frameworks including Product Notes, policies, limits, and ethical guidelines.
- Ensure compliance with all Group and treasury governance policies.
- Identify, escalate, and resolve any risk, conduct, and compliance matters working closely with the Treasury Risk & Control Manager.
Talent Management
- Build a strong talent pipeline transparently, in line with diversity & inclusion KPIs.
- Lead, mentor, and develop sales teams across traditional and digital channels.
- Build a high‑performance culture focused on accountability, innovation, and client‑centricity.
- Drive succession planning and talent development across the region.
How to Apply
Interested and qualified candidates should apply online via the Equity Bank recruitment portal on equitybank.taleo.net. Access the direct link provided in the application section below.
