The Head of Finance & Payment Operations is a senior leadership role that sits at the intersection of financial stewardship and operational execution. You will own CarePay’s financial health end-to-end — from strategic planning and investor reporting to accounting, tax compliance, and treasury — while simultaneously leading the Payment Operations function that sits at the heart of CarePay's mission: moving money reliably, compliantly, and at scale across healthcare ecosystems in Kenya and the Middle East.
This is a rare opportunity for a commercially minded finance leader who thrives on complexity, understands the unique demands of fintech and health insurance, and is ready to be a critical voice in shaping CarePay’s next phase of growth. You will be a trusted partner to the Managing Director and a key member of the Management Team.
Key Responsibilities
Finance Leadership
Financial Management: Own all Kenya financial planning, reporting, and analysis — including P&L, balance sheet, cash flow, and quarterly re-forecasting — delivered with accuracy and on time.
Compliance & Audit: Lead statutory reporting, audits, and compliance with IFRS and local tax regulatory requirements (including PAYE, withholding tax, and VAT) across all CarePay Kenya.
Subsidiary Reporting: Drive financial and management reporting for CarePay's licensed claims subsidiary and collaborate with group finance functions across international operations.
Strategic Planning: Lead annual budgeting and multi-year financial modelling; present strategic financial insights and recommendations to the executive team and board.
Governance: Develop, implement and maintain financial policy frameworks, internal controls, and governance processes for a regulated fintech.
Treasury: Oversee treasury, working capital management, and banking relationships; ensure liquidity and capital efficiency.
Commercial Support: Support deal structuring, pricing analysis, and commercial negotiations.
Payment Operations
Function Leadership: Lead and continuously improve the end-to-end payment operations function, including claims disbursements, provider payments, and premium collections.
Operational Excellence: Own payment SLAs, reconciliation accuracy, and exception management; design procedures ensuring timeliness and compliance.
Infrastructure Scalability: Collaborate with Product and Technology to improve payment infrastructure and automate manual processes.
Stakeholder Management: Manage relationships with payment service providers, mobile network operators, banks, and insurance regulatory counterparts.
Risk Mitigation: Ensure payment operations meet all regulatory and AML/KYC obligations.
People & Organizational Leadership
Team Development: Build, mentor, and manage high-performing Finance and Payment Operations teams.
Strategic Contribution: Serve as a visible member of the Management Team (MT); contribute expertise to company-wide strategy and business development.
Culture: Champion accountability and continuous improvement across functions.
Requirements & Qualifications
Experience: 10+ years of progressive finance leadership experience, with at least 3 years in a senior finance role within fintech, insurtech, or digital health.
Operational Expertise: Demonstrable experience overseeing payment operations in a regulated environment (mobile money, claims, or insurance flows).
Technical Knowledge: Deep technical knowledge of IFRS, IAS, and statutory reporting requirements in Kenya. Familiarity with insurance regulatory frameworks (IRA) is a strong advantage.
Hands-on Management: Proven track record of personally owning accounting, controls, audits, and cash management.
Commercial Acumen: Experience in deal structuring, pricing strategy, and investor reporting in a growth-stage environment.
Professional Certifications: Required: CPA (K), ACCA, CA, or equivalent. MBA or additional qualifications in finance or insurance are advantageous.
Education: Bachelor's degree (BA/BSc/HND) in a relevant field.
How to Apply
Interested and qualified candidates should apply online via the CarePay recruitment portal on carepay.bamboohr.com.
How to Apply
Interested and qualified? Go to CarePay Ltd on carepay.bamboohr.com or apply through the job portal link at MyJobMag. Ensure you provide a detailed CV and cover letter highlighting your experience in fintech or insurtech leadership.
