Africa Management Solutions Limited (AMSOL) is seeking a Head of Business Development to lead enterprise-wide growth strategies. This role is responsible for driving the growth of assets, liabilities, customer base, and profitability across all key business sectors including Microfinance, SME, Corporate, Church, SACCO, NGO, and Institutional Banking. The position involves high-level strategic planning, relationship management, and operational oversight to ensure the organization meets its expansion objectives.
Key Responsibilities
- Develop and implement enterprise-wide business development strategies aligned with organizational growth objectives.
- Drive growth of assets, liabilities, customer base, and profitability across all key business sectors.
- Lead expansion initiatives within Microfinance, SME, Corporate, Church, SACCO, NGO, and Institutional Banking segments.
- Oversee achievement of sales, deposits mobilization, lending, and portfolio growth targets across branches and business units.
- Build and maintain strong strategic relationships with customers, institutions, churches, NGOs, SACCOs, and corporate partners.
- Monitor portfolio quality and ensure maintenance of a balanced and sustainable asset and liability portfolio.
- Drive customer acquisition, retention, and cross-selling initiatives across the organization.
- Lead development and rollout of new banking products, services, and market expansion strategies.
- Conduct market intelligence and competitor analysis to identify emerging business opportunities and industry trends.
- Supervise Branch Managers and Business Sector Supervisors to ensure effective execution of business plans.
- Provide leadership, mentorship, coaching, and performance management support to business development teams.
- Ensure business operations comply with operational procedures, CBK regulations, AML, KYC, and CFT requirements.
- Drive implementation of SMART business targets and monitor branch performance against approved KPIs.
- Review business processes continuously and recommend improvements to enhance operational efficiency and customer experience.
- Support preparation and implementation of strategic plans, departmental budgets, and revenue forecasts.
- Monitor profitability, interest income growth, deposits growth, and portfolio quality indicators.
- Represent the organization in strategic partnerships, networking forums, stakeholder meetings, and industry engagements.
- Coordinate business reporting and provide regular strategic performance updates to executive management.
- Support risk mitigation initiatives and ensure operational discipline across all business units.
- Promote a high-performance, customer-centric, and growth-oriented business culture across the organization.
Qualifications & Requirements
- Bachelor’s Degree in Commerce, Business Administration, Finance, Economics, Banking, Marketing, or a related field.
- Master’s Degree in Business Administration, Strategic Management, Finance, or a related discipline (added advantage).
- Professional certification in Banking, Credit Management, Sales Management, or Strategic Leadership (added advantage).
- Minimum of 8 years’ progressive experience in banking, microfinance, business development, or relationship management.
- Minimum of 5 years’ experience in senior leadership or business management roles within financial services.
- Experience in banking, microfinance, SACCO, or financial services sector is highly preferred.
- Experience in the same business environment is preferred.
- Proven track record in portfolio growth, strategic business development, and branch performance management.
- Strong understanding of lending operations, liability growth, and relationship banking.
- Excellent leadership, negotiation, communication, and stakeholder management skills.
- Strong analytical, financial management, and strategic planning capabilities.
Key Competencies
- Strategic business development
- Portfolio growth and profitability management
- Relationship and stakeholder management
- Leadership and people management
- Banking operations and market expansion
- Sales and customer acquisition
- Financial analysis and strategic planning
- Operational risk and compliance management
- Negotiation and communication skills
- Decision making and problem solving abilities
.png){kind=logo}
