The Head of Branch Network is responsible for providing strategic leadership, direction, and oversight of the Company's branch network to deliver sustainable growth, profitability, operational excellence, and exceptional customer experience. The role is accountable for driving business performance across all branches by optimizing distribution channels, strengthening sales capabilities, enhancing customer engagement, expanding market presence, and ensuring effective execution of the Company's distribution strategy.
The role will champion branch transformation initiatives, develop high-performing teams, build strategic partnerships, and ensure disciplined execution of business plans while maintaining strong governance, regulatory compliance, and operational efficiency.
Key Responsibilities & Duties
Provide strategic leadership, direction, and oversight across the company's branch network.
Drive business performance, sustainable growth, profitability, and operational efficiency across all branches.
Optimize distribution channels, strengthen sales capabilities, and expand market presence.
Champion branch transformation initiatives and foster high-performing teams.
Build strategic partnerships and enhance customer engagement and experience.
Ensure disciplined execution of business plans while maintaining strong governance, regulatory compliance, and operational efficiency.
Qualifications & Requirements
Experience: Minimum of 6 years’ experience with at least 3 years in a senior managerial position.
Academic Qualifications: Bachelor’s degree in business-related courses (Insurance Option, Marketing, Business Administration, Finance) or equivalent from a recognized university.
Professional Qualifications: Diploma in Marketing in Insurance (AIIK) or ACII complete certification.
Knowledge: Deep knowledge of a broad range of insurance products.