Instiglio is a group of passionate individuals working together under one shared goal: to ensure that every cent spent to alleviate poverty has the greatest possible impact on the lives of the 2.4 billion men, women, and children afflicted by it. Our mission is to empower leaders in the social, public, and private sectors to improve the impact of social programs in developing countries by tying funding to results.
The Global People Manager will be responsible for leading and continuously improving global Human Resources functions across the entire employee lifecycle, ensuring operational excellence, compliance, and strategic alignment with organizational goals. This is a critical role that involves managing the Global People team and partnering with senior leadership on organizational development and strategic people initiatives.
Key Responsibilities
Global People Operations
- Own and continuously improve global HR processes across the employee lifecycle (recruitment, hiring, and talent acquisition; onboarding; performance management; learning & development; offboarding; daily HR operations).
- Continually drive operational excellence in service delivery of people-related activities: data accuracy, process consistency, timeliness, and high quality across regions and teams while adapting to local employment requirements.
- Oversee benefits administration, including managing in-country pensions schemes and medical & accidental insurance covers, and exploring updates/renewals to benefits schemes when appropriate to continually deliver the best possible benefits that are right fit for staff and the organization.
- Serve as a trusted HR partner to managers and leaders, advising on employee relations, performance, engagement, and organizational matters.
- Ensure compliance with local labor laws and internal policies, in partnership with legal and finance stakeholders.
Talent Acquisition & Onboarding Oversight
- Lead workforce planning with leaders: defining what capabilities are needed, where, and when.
- Ensure a consistent candidate experience and high-quality hiring decisions across regions.
- Build proactive pipelines for priority roles using a mix of channels and approaches.
- Ensure effective onboarding processes that integrate new hires into Instiglio’s culture, systems, and ways of working.
Performance, Learning & Employee Experience
- Lead implementation and continuous improvement of the revamped global performance management processes.
- Support staff and team leads through performance cycles, feedback processes, and growth and development planning.
- Design and oversee staff learning and development initiatives, including career pathways, leadership development, and skills-building programs.
- Develop and implement wellbeing, engagement, and culture initiatives that support a healthy and inclusive work environment.
- Monitor organizational climate and engagement data (e.g., bi-annual staff surveys); analyze insights and translate them into actionable people strategies.
People Data, Systems, and Decision Support
- Own HR systems and tooling (HRIS, ATS, performance platform), with a focus on data integrity, reporting, and usability. Regularly review systems, platforms, and tools to ensure they efficiently serve the People Team and staff needs, strategizing updates if appropriate to streamline workflows.
- Create practical people dashboards and insights for leadership (headcount, attrition, hiring pipeline, performance signals, engagement themes).
- Use data to support faster, fairer people decisions and reduce debate-by-opinion.
Organizational Development & Strategic People Initiatives
- Partner with senior leadership on organizational design, talent & workforce planning, and change management initiatives to continually implement and evolve people-related strategies and objectives.
- Build and maintain systems that support effective collaboration across offices and regions.
- Lead or contribute to cross-functional projects related to scaling operations, improving ways of working, and strengthening organizational effectiveness.
- Use data and analysis to inform people decisions and recommendations, especially with our senior staff Leadership Team (including AI-enabled improvements).
Team Management & Global Collaboration
- Manage, mentor, and develop members of the Global People team across time zones (i.e., People Associate based in Colombia and 2 People Analysts based in Kenya and Colombia).
- Foster a collaborative, high-performing team culture grounded in accountability, learning, and continuous improvement.
- Coordinate work across regions to ensure clarity of roles, priorities, and handoffs.
Qualifications and Experience
We are building a team of thoughtful, driven professionals who are motivated by our mission and excited to grow with the organization. An ideal candidate will have:
Education:
- Bachelor’s degree in Human Resources, Business Administration, Industrial Engineering, Psychology, or related fields.
- Master’s or other postgraduate degree in human resources administration, change management or related fields would be an added advantage.
- Professional HR accreditation (local or international, such as IHRM, CIPD, SHRM, or HRCI) is strongly preferred.
Experience:
- At least eight (8) years of relevant work experience as an HR generalist and/or specific experience in talent acquisition, training, development and performance management processes.
