About the Role
The Pharo Foundation is seeking a highly organised, ambitious, and business-minded individual to join the Office of the Chief Operations Officer (COO) and support the delivery of key operational priorities across a complex, multi-country organisation. This role focuses on owning and coordinating central operational initiatives, ensuring consistent standards, strong execution, and effective collaboration across teams and geographies. The successful candidate will work closely with the COO and country teams to drive progress on priority programmes, support cross-functional initiatives, and strengthen operational discipline across the organisation.
This is a hands-on, execution-focused role at the centre of the organisation, combining project management, programme ownership, and operational coordination. It offers strong exposure to senior leadership and is well suited to a high-performing individual looking to build broad operational experience in a fast-paced environment.
Key Responsibilities
Cross-Cutting Projects & Operational Initiatives
- Support the COO in delivering key cross-country projects and organisational priorities, including organisation-wide initiatives and strategic operational improvements.
- Coordinate and track progress on cross-functional initiatives, ensuring visibility, accountability, and timely execution.
- Work with country teams and functional leads to align plans, monitor delivery, and resolve bottlenecks.
- Provide structured project management support, including planning, facilitation, and follow-up.
Compliance & Operational Standards
- Support the development and coordination of group-wide compliance frameworks across areas such as Health and Safety, Environmental and Social Governance (ESG), Insurance and risk management (supporting finance), and Operational excellence.
- Coordinate with country teams to ensure consistent implementation of policies, standards, and reporting.
- Track compliance requirements, deadlines, and key risk areas across geographies.
- Support audits, reviews, and continuous improvement of operational processes and controls.
- Maintain clear documentation and reporting on compliance and operational standards.
Pharo Management Volunteer Program
- Own and coordinate the Pharo Management Volunteer Program across multiple countries, ensuring a seamless and high-quality experience for all participants.
- Plan and manage logistics including travel, accommodation, and on-the-ground coordination across school campuses and operational sites.
- Act as the central point of coordination between Pharo Management, country teams, and school leadership.
- Ensure clear communication, scheduling, and alignment of expectations across all stakeholders.
- Track participation, gather feedback, and continuously improve the structure and delivery of the program.
Qualifications and Experience
- Master’s degree (MBA or equivalent preferred), ideally in business, economics, engineering, or a related field.
- 8+ years of professional experience in operations, project management, consulting, or similar environments.
- Experience working across multiple teams or geographies.
- Strong organisational, analytical, and communication skills, with the ability to translate priorities into structured execution.
- Proven ability to manage multiple projects in fast-paced environments.
- Excellent written and verbal communication skills.
- Proficient in productivity and collaboration tools (e.g., Microsoft Office 365, project management platforms).
- Experience in international or multi-country environments preferred.
- Highly tech-savvy with the ability to demonstrate proven knowledge and use of AI tools.
Personal Attributes
- Highly organised and detail-oriented, able to manage complexity and multiple priorities.
- Business-minded, commercially aware, and execution-driven.
- Collaborative operator with a proactive and solutions-oriented mindset.
- Resilient and adaptable in a fast-paced, high-performance environment.
- High level of integrity and discretion.
How to Apply
Applicants are required to attach a detailed CV and a cover letter. Interested and qualified candidates should apply via the following link: https://www.myjobmag.co.ke/apply-now/1218108 (which redirects to the Foundation's application portal on hris.peoplehum.com).
