Front Office Operations

SilverPalm Spa and Resort, a 4-star boutique hotel located on the private Bofa Beach in Kilifi, Kenya, is seeking an experienced professional for its Front Office Operations. The resort is known for its scenic, quiet surroundings and Swahili-inspired architecture, and the Front Office team plays a critical role in maintaining these high standards of luxury and guest satisfaction.

Role Overview

The successful candidate will be responsible for managing the front desk and ensuring seamless guest experiences. This involves overseeing administrative tasks, handling guest inquiries, and ensuring the smooth day-to-day operations of the reception area.