Front Office Admin

Role Overview\n\nMwananchi Credit Limited, incorporated in 2010 (initially as Mwananchi Microlink Ltd), is seeking a professional Front Office Admin to join its Nairobi team. This role is central to the company's customer service and administrative operations, serving as the first point of contact for clients and managing essential front-desk duties.\n\n### Key Responsibilities\n\n- Handle customer calls with high levels of professionalism and efficiency.\n- Address client inquiries, resolve complaints, and provide effective solutions.\n- Promote company products and services where appropriate to support business objectives.\n- Consistent achievement of daily and weekly performance targets.\n- Maintain accurate records and perform data entry tasks as required.\n\n### Qualifications and Experience\n\n- A minimum of a University degree or Diploma in a relevant field.\n- At least 1 year of work experience as a receptionist. Previous experience within a financial institution is highly preferred.\n- Demonstrated proficiency in record-keeping and data entry.\n\n### How to Apply\n\nInterested and qualified candidates are invited to submit their applications through the official portal: . Ensure your application is submitted before the deadline on May 26, 2026.