Front Desk Receptionist (Hospitality)

Our client is looking for a professional and service-oriented Front Desk Receptionist responsible for overseeing front desk operations, coordinating administrative duties, and ensuring visitors and callers receive a positive and welcoming first impression. The ideal candidate should be well-organized, polite, and capable of working effectively in a fast-paced office setting while supporting multiple administrative responsibilities.\n\n### Key Duties and Responsibilities\n- Deliver outstanding customer service to both internal and external clients with a strong focus on professionalism and courtesy.\n- Handle a busy front-desk environment while maintaining attentiveness to clients’ expectations and needs.\n- Welcome, assist, and guide visitors appropriately to ensure a smooth and professional guest experience.\n- Receive, screen, and redirect incoming phone calls while providing basic information when necessary; manage company emails and general correspondence.\n- Coordinate conference room bookings, appointments, and staff calendars when required.\n- Provide support with general administrative tasks within the office.\n- Assist in organizing office meetings and events, including managing logistics, catering arrangements, and participant coordination.\n- Ensure visitors are attended to promptly and directed to the relevant staff or departments.\n- Maintain a tidy, friendly, and professional office atmosphere.\n- Monitor and manage office supplies such as stationery, equipment, and furniture, including timely procurement when needed.\n- Support daily transport arrangements in coordination with company drivers.\n- Perform any other duties assigned when required.\n\n### Job Requirements and Qualifications\n- Diploma in Hospitality Management, Business Administration, Communication, Front Office Operations, or a related field.\n- Minimum of 2 years of relevant work experience.\n- Good working knowledge of Microsoft Office applications.\n\n### Core Competencies\n- Strong verbal and written communication skills.\n- Problem-solving ability.\n- Excellent telephone etiquette.\n- Strong customer service and interpersonal abilities.\n- Ability to multitask and manage priorities in a dynamic work environment.\n- High level of attention to detail and organizational capability.\n- Professional appearance and conduct.\n- Good interpersonal skills with a customer-focused attitude.\n\n### How to Apply\nInterested and qualified candidates should forward their CV to: using the position as subject of email.