Hospitality and TourismFull-TimeMid-level(3-5 yrs)
Job Description
Boma International Hospitality College (BIHC), in partnership with the Business and Hotel Management School (BHMS) in Switzerland, is seeking a Food and Beverage Service Manager & Lecturer. This dual-purpose role involves overseeing the day-to-day operations of the college's food and beverage outlets while simultaneously acting as a lecturer and mentor to hospitality students. The position requires a professional who can maintain high operational standards in a commercial-style environment while effectively delivering practical training and education.
Key Responsibilities
Operational Oversight: Manage the daily operations of all food and beverage service outlets, including restaurants and coffee shops.
Inventory & Procurement: Monitor inventory levels and coordinate the procurement of food, beverages, equipment, and supplies to ensure uninterrupted service.
Quality Assurance: Inspect F&B supplies, equipment, and work areas to maintain cleanliness, functionality, and strict adherence to quality standards.
Compliance: Ensure total compliance with health, food safety, and hygiene regulations, including monitoring student adherence to these standards.
Student Mentorship: Supervise, mentor, and schedule students; assign duties and monitor their performance according to training objectives.
Service Standards: Establish and enforce service standards to enhance the customer experience and maintain high-quality delivery.
Kitchen Coordination: Work closely with the kitchen team regarding menu planning, food production, and timely service delivery for both training and operational needs.
Customer Service: Investigate customer complaints regarding food or service quality and implement prompt corrective actions.
Financial Management: Manage budgets, control costs, and review financial transactions to ensure profitability and accountability.
Training Support: Assist in developing and implementing training programs for students specializing in restaurant service and dining operations.
Reporting: Prepare detailed reports on operational performance, service standards, and student training outcomes.
Requirements and Qualifications
Education: A Bachelor’s Degree in Hospitality Management, Food & Beverage Management, Events, or an equivalent field.
Experience: Minimum of 5 years of proven experience specifically as a Food & Beverage Service Manager.
Industry Commitment: A deep understanding of and commitment to the hospitality industry.
Technical Skills: Outstanding F&B service techniques and proficiency in interpersonal relationships.
Problem Solving: Ability to spot and resolve issues efficiently and work effectively under extreme pressure.
Instructional Ability: Proven ability to train students in various service styles and techniques within a training restaurant setting.
Software Proficiency: Working knowledge of MS Office, restaurant management software, and Point of Sale (POS) systems.
How to Apply
Interested and qualified candidates should apply online through the official Boma International Hospitality College recruitment portal on redcross.applytojob.com.
How to Apply
Interested and qualified candidates should apply by visiting the Boma International Hospitality College recruitment page on redcross.applytojob.com to submit their application formally.
