Sidel is a leading provider of equipment and services solutions for packaging beverage, food, home and personal care products in PET, can, glass and other materials. We are seeking a Field Service Engineer specializing in Blower/Filler Automation to join our team. The primary mission is to test and evaluate equipment performance at customer plants based on technical, contractual, and safety specifications. This role is critical for ensuring customer satisfaction through high-quality technical support, troubleshooting, and maintenance of packaging equipment.
Key Responsibilities
Performance Evaluation: Test and evaluate equipment performance at customer plants to ensure they meet technical and safety standards.
Non-Conformity Management: Properly handle, check, and transfer equipment non-conformities.
Reporting: Prepare detailed technical reports and Job Progress Charts for all site activities.
Customer Satisfaction: Serve as the primary technical point of contact on-site to ensure internal and external customer needs are met.
Compliance: Perform all activities in strict adherence to Standard Operating Procedures (SOPs), Sidel coordination plans, and specific customer site rules.
Business Growth: Identify and report potential after-sales opportunities (parts or services) detected during customer site visits.
Team Collaboration: Report to the Installation Site Manager for all on-site team activities and deliverables.
Qualifications and Requirements
Bachelor’s degree in Engineering or an equivalent technical field.
Minimum of 3 years of experience in field service activities.
Technical subject matter expertise in Mechanical, Electrical, or Aseptic systems.
Proficiency in Automation systems, specifically B&R, Siemens, Elau, and Allen-Bradley (AB).
Experience within the beverage industry is highly desired.
Fluency in English is mandatory; French language skills are an advantage.
Specialization in automation-mechanic or aseptic is considered a plus.
Physical and Environmental Demands
Availability to travel up to 90% of the time, including international locations.
Physical capability for medium work, including moving objects up to 50 pounds.
Constant ascending or descending of ladders, stairs, scaffolding, ramps, and poles.
Ability to remain in a stationary position (standing) for prolonged periods.
Experience constantly operating machinery and/or power tools.
Comfort working in small and/or enclosed spaces.
How to Apply
Interested and qualified candidates should apply online through the Sidel career portal. Please visit https://www.myjobmag.co.ke/apply-now/1150091 to submit your application directly on the company website.
