Events Operations Assistant

Core Duties and Responsibilities

• Support the planning and delivery of events from initial concept through to completion.
• Assist with event setup, coordination during execution, and post-event breakdown.
• Work closely with vendors, suppliers, and service providers to ensure timely delivery of services.
• Prepare and maintain event documentation such as schedules, briefs, contracts, and checklists.
• Engage with clients (under supervision) to capture event requirements and expectations.
• Assist in sourcing venues, décor, equipment, and other event resources.
• Contribute ideas towards event themes, concepts, and overall design.
• Support the preparation of event programs, guest materials, and branded items.
• Assist in managing event communications, including invitations and confirmations.
• Provide support in basic marketing efforts, including social media coordination.
• Track event-related expenses and maintain basic budget records.
• Coordinate logistics such as transport, accommodation, and guest arrangements where necessary.
• Monitor timelines to ensure tasks and milestones are achieved as planned.
• Assist in handling on-site challenges and escalate issues when necessary.
• Participate in post-event reviews, feedback collection, and reporting.
• Maintain organized records of event files and supplier information.
• Contribute ideas to enhance event quality and client satisfaction.
• Perform any other duties as assigned in support of event operations.

Job Specifications and Qualifications

• Diploma in Hospitality, Business Management, Tourism, Communication, or a related field.
• At least two (2) years of experience in events, hospitality, customer service, or a related support role.
• Basic knowledge of event planning and coordination processes.
• Flexibility to work varied hours and travel when required.

Key Competencies

• Creative and innovative approach to event planning and execution.
• Strong organizational and time management skills with the ability to multitask.
• High level of attention to detail.
• Excellent written and verbal communication skills.
• Strong interpersonal and teamwork abilities.
• Ability to perform effectively in fast-paced, high-pressure environments.
• Customer-focused with a positive and professional attitude.

How to Apply

Interested and qualified candidates should forward their CV to: careers@emergeegressconsulting.com using the position as the subject of the email.