Engineer - IT Assets Management and Compliance

Safaricom is the leading provider of converged communication solutions in Kenya. We are looking for an Engineer for IT Assets Management and Compliance to oversee the end-to-end lifecycle of technology assets, ensuring integrity, accountability, and cost optimization across the organization.

Role Purpose

The role involves designing automated workflows for asset management, tracking cloud and physical infrastructure, leveraging AI-driven discovery tools, and ensuring 100% license compliance and audit readiness. You will collaborate with Cyber Security, Cloud, and Vendor teams to eliminate vulnerabilities and maximize the value of IT investments.

Key Responsibilities

• Lifecycle Management: Design and implement automated workflows for the end-to-end lifecycle management of all technology assets—from procurement and deployment to retirement and secure disposal.
• Asset Tracking: Lead initiatives to optimize resources in public cloud assets (AWS, Azure, GCP) and physical passive infrastructure (e.g., racks, servers, devices, calling, fixed network inventory) to ensure visibility into total IT spend.
• Discovery Tools: Leverage AI-driven tools to identify and track discoverable (connected) and non-discoverable (passive) assets across hardware, software, cloud, and network ecosystems.
• Cyber Security & Governance: Collaborate with Cyber Security to proactively identify and remediate unpatched assets or unauthorized Shadow IT. Develop technical controls to ensure 100% license compliance and audit readiness.
• Stakeholder & Vendor Management: Build strong collaborative relationships with cross-functional teams including Network, Cloud, Security, Applications, and Vendors. Work closely with strategic partners to maximize value.
• Continuous Improvement: Drive standardization, automation, and adoption of best practices across the technology ecosystem.
• Financial Sustainability: Link asset management decisions to business value by reducing IT spend, avoiding compliance penalties, and ensuring investments are financially sustainable.
• Project Governance: Support planning, execution, and governance of platform projects, ensuring delivery within scope, cost, quality, and timelines.

Requirements and Qualifications

• Education: BSc/B-Tech in Computer Science, Electrical/Telecom Engineering, or a related field.
• Experience: Minimum 3 years in IT Asset Management, systems engineering, or IT operations in large-scale environments.
• Tools: Experience with ITAM/ITSM platforms such as ServiceNow, Flexera, or BMC Helix (Remedy).
• Asset Portfolios: Proven experience managing diverse portfolios across compute, storage, and network devices (Dell, IBM, HP, Huawei, Cisco, etc.) and OS platforms (Windows/Linux).
• Frameworks: Strong knowledge of ISO/IEC 19770, ISO/IEC 27001, PCI-DSS, and ITIL frameworks for compliance, audit readiness, and risk mitigation.
• Vendor Expertise: Technical expertise in managing vendor contracts and OEM hardware/software portfolios.
• Innovation: Proficiency in deploying AI-enabled ITAM tools for real-time tracking of assets.