Instarect Limited is seeking a Direct Sales Person to deliver retail sales at our Karen Road Main Shop and Naivasha Retail Shop. The role requires disciplined customer service, accurate invoicing, strict stock control, and the maintenance of a clean and orderly retail environment. We are looking for an individual with absolute integrity, as the role involves handling company stock, official records, and payments.
Key Duties & Responsibilities
1. Sales & Customer Service
Serve walk-in customers professionally and courteously.
Identify customer requirements and recommend appropriate Instarect products.
Prepare quotations, close sales, and support repeat business.
2. Sales Documentation & Cash Handling
Prepare accurate invoices for every sale.
Issue official receipts for all payments without exception, in compliance with company controls.
Ensure no goods leave the shop without full payment and proper documentation (Credit terms can only be authorized by Management).
Confirm stock availability before committing to any sale.
3. Shop Cleanliness & Order
Maintain the shop in a clean, orderly, and presentable condition at all times, including shelves, counters, and customer areas.
4. Integrity, Discipline & Compliance
Perform duties with honesty, integrity, and accountability.
Safeguard company cash, stock, equipment, and records.
Immediately report theft, fraud, attempted fraud, stock loss, or any unethical conduct.
Comply with Instarect Limited policies, lawful instructions, and disciplinary procedures in accordance with the Employment Act, 2007.
5. Reporting
Prepare and submit daily sales, cash, and handover reports accurately and on time.
Escalate operational issues or customer complaints promptly.
Working Hours & Schedule
Monday – Friday: 8:00 a.m. – 5:00 p.m.
Saturday: 8:00 a.m. – 1:00 p.m. (Mandatory work that forms part of the normal working week).
The employee is required to report in good time to facilitate opening and closing. Residing near the shops is an added advantage.
Qualifications & Experience
Certificate or Diploma in Sales, Marketing, Business Administration, or a related field.
Mandatory: Minimum of 2–3 years’ proven experience in retail sales.
Mandatory: Sales experience in hardware, construction, electrical, or security products. Applicants without this specific sector experience will not be successful.
Valid Certificate of Good Conduct.
Competencies & Skills
Strong customer service and communication skills.
High level of accuracy in invoicing, receipt issuance, and cash handling.
Ability to work under pressure in a busy retail environment.
Reliable, disciplined, and trustworthy.
Availability and willingness to work weekends (Saturdays) is mandatory.
Performance & Conduct Standards
Performance and conduct shall be assessed based on sales target achievement, accuracy of documentation, presentability, shop cleanliness, and compliance with company procedures.
How to Apply
Interested and qualified candidates should apply using the "Apply Now" link below. Ensure all details including name, email, and current location are provided alongside your CV and cover letter.
Apply for this position
How to Apply
Interested and qualified candidates should apply by clicking the 'Apply Now' button on the original job portal or by visiting this link: https://www.myjobmag.co.ke/job-application/1176791. Candidates will need to provide their name, email, phone number, and current location, and attach their CV and cover letter.
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