Direct Sales Person - Naivasha and Karen

Role Purpose

To deliver Retail sales through disciplined customer service, accurate invoicing and receipt issuance, strict stock control, and maintenance of a clean and orderly retail environment.

Key Duties & Responsibilities

1. Sales & Customer Service

• Serve walk-in customers professionally and courteously.
• Identify customer requirements and recommend appropriate Instarect products.
• Prepare quotations, close sales, and support repeat business.

2. Sales Documentation & Cash Handling

• Prepare accurate invoices for every sale.
• Issue official receipts for all payments without exception, in compliance with company controls.
• Ensure no goods leave the shop without full payment and proper documentation; credit terms can only be authorized by the Management.
• Confirm stock availability before committing to any sale.

3. Shop Cleanliness & Order

• Maintain the shop in a clean, orderly, and presentable condition at all times, including shelves, counters, and customer areas.

4. Integrity, Discipline & Compliance

• Perform duties with honesty, integrity, and accountability as required under company policy.
• Safeguard company cash, stock, equipment, and records.
• Immediately report theft, fraud, attempted fraud, stock loss, or any unethical conduct.
• Comply with Instarect Limited policies, lawful instructions, and disciplinary procedures in accordance with the Employment Act, 2007.

5. Reporting

• Prepare and submit daily sales, cash, and handover reports accurately and on time.
• Escalate operational issues or customer complaints promptly.

Working Hours & Schedule

• The shop operates Monday to Saturday.
• Saturday work is mandatory and forms part of the normal working week.
• Hours: Monday – Friday: 8:00 a.m. – 5:00 p.m.; Saturday: 8:00 a.m. – 1:00 p.m.
• The employee is required to report in good time to facilitate opening and closing.

Requirements & Qualifications

• Certificate or Diploma in Sales, Marketing, Business Administration, or a related field.
• Minimum of 2–3 years’ proven experience in retail sales (mandatory).
• Mandatory sales experience in hardware, construction, electrical, or security products.
• Valid Certificate of Good Conduct.
• Availability and willingness to work weekends is mandatory.
• Residing near the shops is an added advantage.

Performance & Conduct Standards

Performance will be assessed based on sales target achievement, accuracy of documentation, presentability, shop cleanliness, and compliance with company procedures and integrity standards.

How to Apply

Interested and qualified candidates should apply online through the MyJobMag application portal by clicking the apply button or by following the application link.