Delivery Expert – 4 Riders

As a Delivery Rider at Eat 'N' Go Limited, you are responsible for delivering customer orders quickly, safely, and accurately while providing excellent customer service. You will ensure all deliveries are handled with care and the company motorbike is well maintained and operated in line with safety and traffic regulations. Your role is key in creating a positive customer experience beyond the store. ### Key Responsibilities and Duties - Deliver Brand products to the client destination efficiently. - Inspect packages for damage before delivery. - Follow traffic signs and street signs to reach destinations. - Inspect and maintain the motorbike (check fluids, oil, tires, brakes, lights, and gas). - Add fuel when necessary in coordination with the Unit Manager. - Collect payments and provide accurate change and receipts to customers. - Verify that package addresses match delivery locations. - Monitor traffic conditions to avoid delays and use GPS/maps for navigation. - Maintain logs of packages delivered and record cargo information, hours, and mileage. - Ensure merchandise is secured according to safety requirements. - Perform pre-trip, en-route, and post-trip inspections of the motorbike. - Report incidents or serious mechanical problems to the dispatcher or Unit Manager. - Keep the motorbike and associated equipment tidy and in good working order. ### Requirements and Qualifications - Valid rider’s license (Class A3). - KCSE Certificate. - Valid Certificate of Good Conduct. - Previous experience as a delivery rider is an added advantage. ### Key Competencies - Good communication skills in English and Kiswahili. - Strong sense of responsibility and integrity. - Solid knowledge of road safety rules and Nairobi routes. - Excellent time management and reliability. - Customer-focused attitude. - Basic record-keeping skills.