Progressive Credit is looking for a target-driven Debt Recovery Officer for our Mobile Money department. Our approach is centered on customer delight through innovative products and services. This role involves managing the recovery of outstanding loans within our digital lending platforms, requiring a professional who combines financial acumen with excellent communication skills.
Key Responsibilities
Manage a portfolio of delinquent mobile money accounts to ensure timely repayment.
Contact debtors via phone and other channels to negotiate effective payment plans and settlements.
Monitor loan repayment progress and follow up rigorously on broken promises to pay.
Maintain accurate and detailed records of all collection activities and customer interactions.
Utilize Microsoft Excel and digital lending tools to track performance against recovery targets.
Investigate and resolve any discrepancies related to loan payments and account statuses.
Requirements
Minimum of a Diploma in Business, Finance, Customer Service, or a related field.
1-3 years of professional work experience specifically in debt recovery and credit management.
Proven experience in debt collection, preferably within mobile loans or digital lending environments.
Strong negotiation, communication, and interpersonal skills.
Proficiency in Microsoft Office, particularly Excel.
High integrity, self-motivation, and a target-driven mindset.
How to Apply
Interested candidates are invited to send their application letter and CV to careers@progressivcr.com on or before the deadline of 31st May 2026.
How to Apply
Please send your application letter and CV via email to: careers@progressivcr.com
Ensure your application is submitted by the deadline of 31st May 2026.
