Debt Collector (Commission-Based)

Role Overview\nYellow Pages Kenya is a full-service digital agency providing print, online and digital services. We have been in existence for over 30 years, handling advertising needs for corporates, SMEs, and small businesses. We are hiring a Debt Collector to follow up on overdue accounts, negotiate repayments, and help drive recovery performance. This is a commission-based role, offering high earning potential for results-oriented professionals.\n\n### Key Responsibilities\n* Follow up on overdue accounts and negotiate repayment arrangements.\n* Maintain accurate records of collections activities.\n* Resolve payment issues and disputes professionally.\n* Work closely with internal teams to meet recovery targets.\n\n### Job Requirements and Skills\n* Diploma qualification.\n* 2–3 years’ proven experience in debt collection, credit control, customer service, or a related role.\n* Experience working within microfinance institutions, money lending companies, SACCOs, fintech lenders, or collections environments is a strong advantage.\n* Strong communication and negotiation skills; ability to handle sensitive situations professionally.\n\n### How to Apply\nInterested and qualified candidates should forward their CV to: using the position as subject of the email.