Information TechnologyFull-TimeJunior-level(1-2 yrs)
Job Description
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act. The Database Administrator Officer is responsible for the administration and support of the Bank's database platforms. This role involves routine monitoring, troubleshooting, and maintaining the security and efficiency of data systems to ensure consistent service uptime and adherence to IT policies.
Principle Accountabilities
Support the development and documentation of operational procedures and manuals related to database and backup operations, ensuring consistency and adherence to IT policies.
Assist in the day-to-day administration of the Bank’s database platforms, including routine monitoring, troubleshooting, patching, and user support.
Stay informed on emerging database technologies and contribute insights on upgrades or enhancements to maintain efficiency and security of the Bank’s data systems.
Coordinate with service providers for database, backup, and storage solutions to ensure service uptime and timely support resolution.
Participate in planning and implementation of assigned IT and database-related projects, ensuring tasks are delivered within scope, time, and budget.
Support the implementation and testing of Business Continuity Plans and Data Security policies related to database systems to ensure high availability and data protection.
Promote database usage awareness among staff, offering guidance or training to enhance proper system use and data handling practices.
Ensure proper monitoring and alerting mechanisms are in place to maintain database uptime during system or power interruptions.
Log, monitor, and escalate user issues or complaints regarding database access or performance to ensure timely resolution and service satisfaction.
Collaborate with colleagues and vendors on incidents or projects, contributing positively to team efforts and supporting knowledge sharing.
Assist in the preparation of regular Management Information System (MIS) reports related to database usage, performance, and incidents.
Provide input to IT committees and projects where database expertise is required, contributing to discussions on system improvements and strategy.
Key Competencies and Skills
Takes a structured and effective approach to own work and demonstrates leadership potential.
Is able to analyse, diagnose, plan, execute and evaluate work to time, cost and quality targets, exhibiting familiarity with available tools, standards and procedures.
Effective communicator, able to guide and advise clients and business partners.
Astute at planning for mission-critical production activities.
Proficiency with Oracle and Microsoft database technology stack.
Good understanding of SOA-centric concepts and technologies, authentication and data security.
Self-empowerment to enable development of open communication, teamwork and trust.
Knowledge and experience with ITIL as a best practice framework for Systems Development.
Minimum Qualifications and Experience
University Degree in technology related field – Upper second or equivalent.
Database Management Certification in Oracle is required.
Proficiency in project management or ITIL.
Minimum of 1 year experience in Banking Operations is desired.
Minimum of 2 years' experience in supporting IT systems and Database Administration.
Minimum of 1 year experience in Sybase, MySQL, MsSQL, Azure Cloud, PostgreSQL with proven experience in installing, setup, support and troubleshooting modern database.
Minimum of 2 years on Oracle and 1 year on MS-SQL in a high availability environment.
Minimum of 1 year experience working in UNIX and windows environment.
Minimum of 1 year experience in Storage and Backup management, Data Warehousing and ETL concepts.
Thorough experience in formal Software Lifecycle methodology, design and administration of RBMSs.
Experience in Sybase (or SAP Hanna) will be an added advantage.
