Trees for the Future (TREES) has a solution to some of the world’s most pressing challenges - the Forest Garden Approach - but as we continue to work closely with farmers on the ground we are constantly discovering ways to increase our impact. We are seeking a Data Systems Senior Manager to serve as the global owner of TREES’ Salesforce ecosystem, ensuring the system accurately reflects and supports evolving business processes across MEL, Programs, Carbon, Communications and Fundraising.
Key Responsibilities
Global Salesforce Architecture & System Ownership
- Serve as the global owner of TREES’ Salesforce ecosystem, ensuring the system accurately reflects and supports evolving business processes.
- Develop a deep understanding of TREES’ operational workflows, decision-making rhythms, reporting requirements, and cross-functional dependencies.
- Lead structured discovery and requirements validation processes with internal teams to deeply understand workflows and operational pain points.
- Partner with functional leaders to co-define system priorities and ensure architectural decisions reflect organizational needs.
- Translate business process requirements into scalable data models, automation logic, security structures, and system architecture.
- Redesign and optimize objects, relationships, automations, flows, and validation rules.
- Serve as the primary internal liaison to Salesforce consulting firms during architecture restructures.
- Ensure architecture supports carbon-aligned reporting in line with Verra methodologies (including VM-0042 and VM-0047).
Data Governance & Change Management
- Establish and facilitate a cross-functional data governance and system prioritization structure.
- Build and institutionalize TREES’ data governance framework, including defined data ownership and structured change control processes.
- Establish formal workflows for intake, prioritization, sandbox testing, deployment, and release communication.
- Develop and maintain comprehensive system documentation to prevent technical debt.
- Conduct regular architecture and data integrity reviews to identify risks and inefficiencies.
Requirements Gathering & Dashboard Strategy
- Engage deeply with stakeholders to define user requirements and surface insights into user behavior.
- Design and build user-centered, automated Salesforce dashboards and reports.
- Lead the evaluation and long-term roadmap for advanced BI platforms (e.g., Power BI or Tableau).
- Align dashboard and reporting structures with carbon reporting requirements and external stakeholder expectations.
Integration Strategy & Systems Harmonization
- Own global integration strategy across Salesforce and connected platforms (TaroWorks, Fundraise Up, HubSpot).
- Oversee API integrations, data flows, and synchronization logic.
- Ensure harmonized data structures across countries while accommodating programmatic nuance.
Salesforce Administration & Operational Stewardship
- Serve as primary Salesforce administrator responsible for day-to-day configuration, maintenance, and support.
- Manage user roles, profiles, permissions, and access controls.
- Troubleshoot system errors, broken automations, and integration issues in real time.
- Oversee Salesforce release cycles and evaluate platform updates.
- Conduct routine data quality reviews to monitor global program data accuracy.
Who You Are
- A system builder who understands how to stabilize and modernize live systems without disrupting operations.
- A data architect and governance mastermind with experience in change management processes.
- A creative and technical partner who asks thoughtful questions to clarify requirements.
- A dashboard strategist with a focus on long-term analytics maturity.
- A collaborative technical leader comfortable managing consultants and influencing stakeholders.
Qualifications
- Bachelor’s degree in Information Systems, Data Management, Computer Science, or a related field.
- 5–7+ years of progressive Salesforce administration and data systems experience.
- Demonstrated experience participating in or leading a Salesforce architecture redesign or significant system refactor.
- Salesforce Administrator certification (ADM 201) or equivalent demonstrated expertise.
- Experience designing automated dashboards and reporting frameworks within Salesforce.
- Experience building or formalizing data governance frameworks and change management workflows.
- Experience managing integrations between Salesforce and other systems (e.g., mobile data platforms, BI tools).
- Strong analytical, systems-thinking skills, and attention to detail.
- Project management experience and ability to manage multiple priorities.
- Excellent communication skills and ability to work effectively with diverse teams.
.png){kind=logo}
