As a Customer Service Representative, you will provide exceptional customer support through phone and chat channels, assisting customers with inquiries related to products, services, purchases, order status, and general support requests.
Schedule Requirement
Availability to work from 4:00 PM to 1:00 AM is required.
Compensation & Benefits
KES 40,000 monthly salary + Transportation Allowance
Paid training and ongoing support
Professional and collaborative work environment
Requirements
C1 English proficiency (Advanced/Fluent)
At least 1 year of customer service experience, preferably in a contact center environment
Strong communication and problem-solving skills
Comfortable working in a fast-paced environment
Availability to work onsite in Nairobi
Availability to work the required schedule (4:00 PM – 1:00 AM)
