Customer Service Representative

The Customer Service Representative will be responsible for ensuring a positive customer experience by managing front-office interactions and administrative tasks related to service delivery. This role involves direct interaction with clients, managing order flows, and ensuring customer satisfaction through effective communication and professional service.\n\n### Key Responsibilities\n- Customer Interaction: Welcoming customers and managing the professional handling of drop-offs and collections.\n- Transaction Management: Processing customer orders and handling payments accurately and efficiently.\n- Addressing and resolving customer queries or complaints to maintain high service standards.\n\n### Requirements\n- Candidates must possess a BA, BSc, or HND qualification.\n- Excellent communication and interpersonal skills are essential to succeed in this role.\n- Ability to handle client transactions with integrity and a customer-centric attitude.\n\n### How to Apply\nInterested and qualified candidates should apply online via the Career Options Africa Group application portal: .