The Commissioner for Business Strategy, Technology and Enterprise Modernisation is a senior executive leadership role at the Kenya Revenue Authority (KRA). This role is responsible for driving the Authority's enterprise-wide digital transformation strategy, overseeing the modernization of core IT infrastructure, and embedding innovative technologies such as AI, big data, and automation into tax administration and service delivery. The position ensures high levels of IT governance, cybersecurity compliance, and the development of a digital-first culture to optimize tax compliance and efficiency.
Key Duties and Responsibilities
- Digital Transformation Strategy: Lead KRA's enterprise-wide digital transformation, promoting the adoption of cloud computing, AI, big data, and automation.
- Infrastructure Modernization: Oversee the modernization of IT infrastructure to ensure scalability, security, and high availability for tax processing.
- Tax Intelligence: Drive AI-powered tax intelligence using predictive analytics, fraud detection, and automated compliance enforcement.
- Governance and Cybersecurity: Manage enterprise-wide IT governance and cybersecurity, ensuring compliance with ISO 27001, GDPR, and the Kenya Data Protection Act.
- Process Automation: Oversee the automation of tax administration using machine learning and Robotic Process Automation (RPA) for efficiency.
- Digital Engagement: Lead the adoption of self-service platforms, chatbots, and AI-driven taxpayer engagement solutions to foster a digital-first culture.
Person Specifications
- Education: Bachelor’s degree in Computer Science, Information Technology, Statistics, Mathematics, Software Engineering, Information Systems, Cybersecurity, Data Science, Data Analytics, or a relevant IT field.
- Advanced Education: A Masters’ degree in a relevant field from a recognized institution.
- Professional Standing: Membership in a relevant professional body is an added advantage.
- Experience: A minimum of fifteen (15) years of relevant experience, with at least ten (10) years in middle or senior management levels.
- Constitutional Compliance: Must meet the requirements of Chapter Six (6) of the Constitution of Kenya 2010.
Key Competencies
- Strategic leadership and negotiation skills.
- Strong business acumen and business orientation.
- Innovative thinking and organizational skills.
- Resilience, adaptability, and problem-solving skills.
- Customer-centric approach and ethical judgment.
Mandatory Application Requirements
- CUE Letter: Candidates with degrees from foreign or local institutions must attach a recognition letter from the Commission for University Education (CUE).
- Chapter Six Documents: Successful candidates must provide certificates from DCI (Good Conduct), HELB, KRA (Tax Compliance), EACC, and an approved Credit Reference Bureau (CRB).
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