Phoenix Capital Ltd is a microfinance company based in Kenya with branches in the CBD, Kilimani, Utawala, and BuruBuru.
Job Overview
The Chief Collection Officer will lead company-wide collections and recovery strategies across all branches, driving portfolio quality improvements, mitigating risk, and overseeing branch-level collections performance.
Key Responsibilities
Lead company-wide collections & recovery strategy across all branches
Drive PAR reduction across all loan products
Lead field tracing, skip tracing & customer visits
Oversee repossession of logbook & boda boda assets
