In 1998, CURE International, in cooperation with the African Inland Church, opened the AIC-CURE International Hospital in Kijabe, Kenya. The Cashier-SHA Compliance Officer is responsible for providing all necessary information to patients and guiding them on the required documentation for processing letters of undertaking for admission using private insurance and Social Health Authority (SHA).
Essential Duties and Responsibilities
Patient Handling and Billing
Provide all the necessary information to patients and guide on the required documentation for processing the letter of undertaking for admission using private insurance and SHA.
Verify that guardians or patient SHA premiums are up to date or renewed for one year as advised by SHA to ease approvals.
Create awareness among patients on the available methods of payment, including private insurance and SHA.
Process private insurance and SHA, including billing, accurate invoicing, and providing all necessary information to patients and guardians regarding invoices and bill settlement.
Ensure donor-assisted patients are billed, and invoices issued to donors are accurate upon discharge.
Identify needy patients and connect them to a social worker for assistance.
Make client follow-ups through phone calls to remind them of requirements for admission as well as communicate insurance approvals.
Maintain accurate records for transactions.
Compliance and Financial Recordkeeping
Ensure all SHA claims follow the guidelines and requirements of the SHA rules.
Ensure all SHA claims are invoiced monthly and submitted to the SHA office on time.
Conduct monthly reconciliations of SHA accounts to ensure all submitted bills are paid on time.
Reconcile daily all revenue collected with the Chief Accountant and prepare a weekly report for cash collected.
Handle issues of insurance claims in the absence of a Receivable Accountant.
Assist in the disbursement of cheques and payment of petty cash in the absence of a Payable Accountant.
Ensure entry of all receipts in the system in numerical order.
Quality Assurance and Operational Support
Participate in mobile clinics to coordinate finance issues.
Assist in other operational areas such as stocktaking when required.
Comply with the requirements of the CURE child protection and safeguarding policies.
Maintain and manage OSHA Standards in Cleanliness through Implementation of the Housekeeping OSHA Policy.
In-charge of all quality activities in relation to this position as per the Hospital Standards (SAFECARE).
Qualifications and Requirements
Bachelor's Degree or Higher National Diploma (BA/BSc/HND) in Accounting, Finance, Business Administration, or related field.
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