Business Operations Assistant

Role Overview\n\nThe Business Operations Assistant supports the accurate, timely, and compliant execution of client investment transactions across retail products in line with agreed SLAs. This role provides operational support in transaction processing, reconciliations, data maintenance, suspense management, and reporting, while developing capabilities in risk control, stakeholder coordination, and continuous process improvement.\n\n### Key Responsibilities\n\n* Assist in processing client transactions including subscriptions, redemptions, switches, and transfers in accordance with internal policies, procedures, and SLA timelines.\n* Support daily reconciliations of client cash and units, escalating exceptions for timely resolution.\n* Capture, update, and maintain accurate client data across operational systems and records.\n* Support monitoring of suspense accounts, assisting with allocations and ageing follow-ups.\n* Assist in preparing routine operational reports for internal review and regulatory support.\n* Liaise with internal teams (client service, finance, fund management) to support resolution of operational queries.\n* Adhere to operational controls, risk management procedures, and compliance requirements.\n* Participate in process reviews, system testing, and automation initiatives as assigned.\n* Maintain proper documentation, filing, and audit trails for all processed transactions.\n\n### Knowledge, Experience, and Qualifications\n\n* Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.\n* 0–1 year of experience in banking, asset management, financial services, or an operations environment (internship or attachment experience is acceptable).\n* Progress toward a professional qualification (CFA, CPA) is an added advantage.\n* Basic understanding of investment products, operational processes, and regulatory requirements, with a willingness to learn.\n\n### How to Apply\n\nInterested and qualified candidates should apply online through the Britam career portal at . Ensure your application is submitted before the deadline on March 1, 2026.