Business DevelopmentFull-TimeJunior-level(1-2 yrs)
Job Description
About the Role
Juhudi Kilimo aims to improve the livelihoods of rural smallholder farmers and micro-entrepreneurs by providing wealth-creating financial solutions. To support this mission, we are looking for a Business Development Officer to implement business development strategies that drive loan portfolio growth and maintain quality by marketing the organization’s products and services.
Key Deliverables (KPIs)
Deliver Assigned Set Targets
Deliver loan Portfolio growth
Manage portfolio quality
Service Delivery
Key Responsibilities
Strategy Implementation: Implement the Business Development strategy and plans for the assigned portfolio and targets while ensuring adherence to policies and processes.
Risk Management: Manage risks to achieve a quality portfolio in line with set targets through client training, loan appraisal, portfolio management, loan repayment, and follow-up.
Deposit Allocation: Ensure that all deposits have been apportioned as per customers' payments within the stipulated time.
Market Analysis: Carry out market analysis for the assigned area to identify potential customers.
Marketing & Outreach: Create awareness through marketing activities, including promotion and outreach programs, to generate leads and conversions.
Client Management: Conduct customer screening, recruitment, training, and evaluation in the targeted markets.
Credit Processing: Carry out loan appraisal, assessment, and loan processing in line with the credit policy.
Relationship Building: Ensure service delivery through regular group/customer visits, quick turnaround, gathering customer feedback, and establishing repayment plans to sustain relationships and customer satisfaction.
Reporting: Prepare daily group status reports and share them with the branch team to maintain branch health and sustainability.
Innovation: Identify and recommend best practices for innovation to ensure new and improved processes, products, and services.
Change Initiatives: Implement service quality, customer excellence, and change initiatives to achieve required business performance and culture.
Requirements and Qualifications
Academic Qualification: Diploma in a business-related field.
Relevant Experience: At least 2 years of relevant experience.
Skills & Competencies
Core Job Skills: Making The Deal (selling skills), Risk Management, Basic Financial Reporting, Customer Management skills, Public Relations Skills, Problem solving skills, Analytical Skills, Negotiation skills, Interpersonal skills, and Influencing skills.
Generic Skills: Communication skills, Customer Service, Computer Literacy & application, and acting as a Change Champion.
Core Values & Behaviors: Integrity, Respect, Transformation, and Passion.
