Business DevelopmentFull-TimeJunior-level(1-2 yrs)
Job Description
Africa Management Solutions Limited (AMSOL) is looking for a Business Development Officer to drive the growth of a financial institution's portfolio. The role involves marketing financial products, recruiting a diverse client base including SMEs and churches, and managing the entire loan cycle from appraisal to collection. The successful candidate will be instrumental in mobilizing deposits, conducting financial literacy training, and ensuring the health of the branch's loan portfolio.
Key Responsibilities
Market and promote the institution’s financial products and services within the assigned market area.
Recruit and onboard new individual customers, groups, churches, SMEs, and business clients.
Mobilize deposits and support growth of the branch liability portfolio.
Conduct customer training on financial literacy, business skills, loan management, and organizational products.
Process loan applications, conduct credit appraisals, and support timely loan disbursements.
Assess customer businesses and determine loan eligibility and repayment capability.
Monitor loan utilization and ensure compliance with approved lending terms and conditions.
Ensure timely loan repayment and follow up on arrears and delinquent accounts.
Maintain a healthy quality loan portfolio and support reduction of non-performing loans.
Receive and account for customer collections and ensure timely banking of funds.
Maintain proper customer records including savings, loan balances, and repayment schedules.
Prepare daily, weekly, monthly, and quarterly business performance reports.
Support branch customer relationship management and maintain excellent customer service standards.
Build and maintain strong relationships with customers, churches, business groups, and community stakeholders.
Support implementation of branch business development and customer retention initiatives.
Participate in branch meetings, marketing activations, and community engagement forums.
Identify and report suspicious transactions in line with AML, KYC, and compliance requirements.
Ensure adherence to operational procedures, internal controls, and regulatory guidelines.
Promote positive public relations and uphold the organization’s professional image within the market.
Perform any other duties assigned by management.
Qualifications & Requirements
Bachelor’s Degree or Diploma in Commerce, Business Administration, Economics, Banking, Finance, Marketing, or a related field.
Minimum of 2 years’ relevant experience in business development, lending, relationship management, or financial services sales.
Experience in banking, microfinance, SACCO, or financial services sector is highly preferred.
Experience in the same business is preferred.
Strong understanding of the credit cycle, loan appraisal, and portfolio management.
Proven sales, negotiation, and customer relationship management capabilities.
Strong analytical, communication, and problem-solving skills.
Ability to mobilize customers and achieve business growth targets.
Proficiency in Microsoft Office applications and core banking systems is an added advantage.
Formal training or certification in Lending, Relationship Management, or Sales is an added advantage.
Interested and qualified candidates should apply online through the Africa Management Solutions Limited application portal at https://www.myjobmag.co.ke/apply-now/1228869. Alternatively, visit the company website at www.amsol.africa to apply.