This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities. As a member of the Business Growth Services team, this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities.
Responsibilities
CLIENT MOBILIZATION (10%)
Identify and enroll entrepreneurs based on the criteria to be enrolled in the program.
Communicate program details to the community participants and confirm messages have been received.
Represent Inkomoko as an Ambassador, outreach to existing structures in the communities.
Advise on participants’ criteria to fit the culture and existing businesses in the community.
Communicate to Inkomoko leadership about any challenge faced by participants during program implementation.
TRAINING (40%)
Ensure that all the entrepreneurs in the program are informed and attend all the training.
Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time.
Provide the training using Inkomoko training materials in Somali, Kiswahili and English.
Review and advise the Senior trainer on necessary changes to the training modules.
Complete all the training programs in the due time and within budget.
BUSINESS CONSULTING & CLIENT RELATIONSHIP MANAGEMENT (40%)
The intake process for entrepreneurs, including baseline M&E and tracking in our electronic system.
Conducting monthly site visits to assess business need and opportunity.
Generate cash flow statements and profitability analyses with clients.
Provide informed, strategic, and realistic advice to help the client meet their objectives, or shift their objectives towards better sustainability/profitability.
Ongoing site visits to provide real-time advising to solve business changes and grow businesses.
Connect clients to other Inkomoko services, including training and access to finance.
Keep up-to-date the clients’ business information in an accurate manner.
Assist investment colleagues with investment applications, due diligence, and clients’ credit Payment.
COMMUNITY ACTIVITIES COORDINATION AND ADMINISTRATION (10%)
Develop a good relationship with all partners and local authorities in Dadaab.
Provide weekly and monthly reports on time.
Represent Inkomoko in Dadaab.
Work closely with the Senior Business Development Advisor and Business Development Manager to organize community activities.
Assist Inkomoko staff with all in-county communications.
Make sure activities in the community are done in a timely manner.
Assist the M&E team with surveys and data collection in Dadaab.
Provide administrative support as needed.
Perform any other duties as assigned.
Requirements
Digital literacy: Basic IT skills for Microsoft office, Excel, PPT.
Language: Fluency and Excellent communicator to audiences in English and Swahili; Somali is highly desirable.
Business Interest: Basic understanding and interest of micro and small businesses.
Personal Attributes: Show personal drive, initiative, learning agility, perseverance, personal integrity, and critical thinking skills.
Finance Skills: Strong financial and accounting skills; familiarity with business financial policies in Kenya.
Education: University education or currently pursuing Business Administration, Entrepreneurship or any other relevant field.
Location: Must be based in the respective location (Dadaab).
Other: Access to a smartphone 24/7 is a plus. The Candidate should not be employed by any other organization currently.
Competencies
Manages Diverse Relationships: Relates well to a wide variety of personalities, values differences, and communicates effectively across diverse communication styles, cultures, and backgrounds.
Takes initiatives to Deliver: Thinks several months in advance, prioritizes objectives, implements reliably, and quickly identifies what will help or hinder goal accomplishment.
Fluent in Technology: Uses technology effectively to work efficiently and achieve desired outcomes.