The Business Continuity Manager is responsible for establishing and maintaining the organization's Business Continuity Management (BCM) policy and processes. The role involves keeping up to date with regulations and guidelines specific to business continuity management and recommending improvements to policies, standards, and procedures. You will be tasked with identifying potential threats and vulnerabilities to the organization's operations, systems, and infrastructure, ensuring that KCB Bank is prepared to handle disruptions effectively.
Key Responsibilities
- Policy and Process Management: Establish and maintain BCP policy and processes; stay updated with regulations and recommend improvements and updates to policies, standards, and procedures.
- Risk Assessment: Conduct thorough risk assessments to identify potential threats and vulnerabilities to the organization's operations, systems, and infrastructure.
- Planning and Testing: Collaborate with cross-functional teams to ensure the development and testing of business continuity and disaster recovery plans for critical business functions and systems, ensuring they are updated based on evolving risks.
- Business Impact Analysis (BIA): Coordinate the BIA process to identify critical business functions, assess potential disruption impacts, and determine steps to maintain continuity.
- Crisis Management: Support the management of risk events and incidents, coordinating response efforts to minimize operational disruption.
- Third-Party Risk Management: Support the business in recommending resilience and continuity frameworks for third-party relationships.
- Training and Awareness: Design training programs to promote business continuity awareness, ensure compliance, and report regularly on program status.
- Management Reporting: Provide regular reports to senior management, BCM Team, Crisis Management Team (CMT), and the board on operational resilience and continuity effectiveness.
- Continuous Improvement: Identify areas for improvement in resilience practices leveraging lessons learned from testing and incidents.
- Documentation: Ensure all documentation related to resilience and continuity, including self-assessments and plans, is current and communicated to stakeholders.
- Alignment: Ensure integration of BCM across all business units and subsidiaries.
Requirements
- Education: Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or a related field. A Master’s degree in a business-related field is an added advantage.
- Professional Qualifications: Must possess one of the following: MBCI, CBCP, BCI-MBCI, DRII-CFCP, ISO 22301, CBCM, or EC-Council Disaster Recovery Professional (EDRP).
- Experience:
- Minimum 5 years of total professional experience.
- 4 years specifically in Business Continuity & Disaster Recovery.
- 5 years in Risk Management.
- 2 years in IT or Banking operations.
- 4 years in Leadership and Stakeholder Management.
- 3 years in Management Reporting and Facilitation of Training.
- 2 years of proficiency in using business continuity management software, tools, and technologies.
- Experience in Project Management and Audit (2 years) is desirable.
How to Apply
Interested and qualified candidates should apply online through the KCB Bank Kenya recruitment portal. Visit KCB Bank Kenya on eoin.fa.em3.oraclecloud.com to submit your application.
