DIB Bank Kenya Limited (DIBBKE) is looking for an Assistant Manager, Trade Finance. The role is responsible for supporting Relationship and Branch Managers in tailoring Trade Finance solutions to increase income and grow the Trade Finance portfolio for individual and SME clients. The successful candidate will process export documents (Documentary Collections and Letters of Credit) for onward dispatch to various destinations and promote a superior customer service culture while adhering to the Bank’s policies and guidelines.
Key Responsibilities
- Support Relationship Managers and Branch Managers within the Mombasa region to customize Trade products and grow income and the Trade Finance portfolio for both individuals and SME entities.
- Maintain the existing client base and proactively support the acquisition of new business from the market.
- Liaise with Trade Operations to process Export documents presented within the Mombasa region for shipment to various destinations (Documentary Collections and Letters of Credit).
- Ensure adherence to statutory and bank legal requirements in relation to operations in Trade Finance Back and Front Office.
- Carry out market intelligence on trade products and pricing models on a regular basis to ensure that the Bank remains competitive.
- Identify business opportunities and threats to position the Structured Trade & Commodity Financing (STCF) Business for the overall competitive advantage of the Bank, within stipulated service level agreements.
- Understand clients’ businesses and anticipate their requirements through consultative cross-selling.
- Match client’s needs with product capabilities through presentation of tailored proposals in order to maximize revenue and profitability.
- Be a crucial part of the solution implementation and follow-up team to ensure client inconvenience is minimized.
- Provide advisory and guidance services to the Relationship and Branch Managers and branch network in relation to Trade Finance related products and transactions.
- Ensure agreed SLAs within the department are adhered to by all parties.
- Attend various training and learning programs to close skill gaps and to ensure proper awareness about the products.
- Provide exceptional service to existing and potential clients in the Bank’s chosen Markets.
Qualifications and Experience
- Education: Bachelor’s degree as a minimum; a Master’s degree will be an advantage.
- Experience: Minimum 3-4 years’ experience in a Trade Finance function. Experience in a Sales Function, preferably in a reputed Bank or Financial institution, is required.
- Training/Skills: Banking Knowledge, Computer Skills, Functional Policies and Procedures Knowledge & Skills, Relevant Product Knowledge, Foundations & principles of Islamic finance.
- Competencies: Selling Skills, Customer Focus, Communication Skills.
How to Apply
Send your CV and cover letter to careers@dibkenya.co.ke by COB, Thursday 21st May 2026, quoting Role Applied as the Subject of the email application. Canvassing will lead to automatic disqualification.
