Assistant Manager - Customer Experience Retention & Policyholder Services

Prudential Life Assurance Kenya is seeking a professional with a customer-centric mindset, excellent communication skills, and the ability to build lasting stakeholder relationships for the role of Assistant Manager - Customer Experience Retention & Policyholder Services.

Role Overview

The Assistant Manager for Customer Experience Retention & Policyholder Services leads retention initiatives, oversees policyholder service processes, and fosters positive customer relationships to ensure customer satisfaction and long-term policy persistence.