The Alliance Market Lead – ServiceNow is an Associate Director-level role responsible for converting KPMG's ServiceNow Elite Partner status into a consistent, growing stream of signed, delivering, and revenue-generating engagements across Africa. This role manages the commercial relationship with ServiceNow, develops the joint pipeline, shapes complex ServiceNow-led opportunities into KPMG propositions, and drives the bid-to-close process for all ServiceNow alliance-originated deals. The Alliance Market Lead is personally accountable for ServiceNow alliance-attributed revenue at maturity and is KPMG's primary commercial relationship owner with ServiceNow's partner organisation.
Key Responsibilities
Strategic Alliance Ownership: Act as KPMG's primary commercial relationship owner with the ServiceNow partner organization across Africa.
Revenue Generation: Take personal accountability for signed and delivering revenue-generating engagements originating from the ServiceNow alliance.
Pipeline Management: Lead the development of a joint pipeline and oversee the bid-to-close process for all ServiceNow alliance-originated deals.
Proposition Development: Shape complex technology-led opportunities into compelling KPMG service propositions.
Commercial Relationship Management: Manage commercial incentive structures and ensure the maintenance of Elite Partner status requirements.
Requirements and Qualifications
Education: A relevant degree in Business, Technology, or a related field.
Certifications: ServiceNow Sales certifications are preferred (Accredited Sales Engineer or equivalent).
Experience:
Minimum 10 years of experience in technology sales, business development, or alliance management.
At least 5 years of specific experience within the ServiceNow partner ecosystem context.
Proven track record of personally originating and closing ServiceNow-led technology deals.
Technical Knowledge: Deep understanding of ServiceNow's partner programme, Elite Partner requirements, and commercial incentive structures.
Networking: An established professional network within ServiceNow's partner and enterprise sales organisation.
How to Apply
To apply for this role, you must complete the mandatory application form and send your application to talentrecruit@kpmg.co.ke quoting 'Alliance Market Lead ServiceNow - Africa' in the subject line. The role will be shortlisted on a rolling basis.
How to Apply
To apply for this position, you must follow these two mandatory steps:
Email Submission: Send your application to talentrecruit@kpmg.co.ke ensuring you quote the job title 'Alliance Market Lead ServiceNow - Africa' in the subject line.
Please note that shortlisting is done on a rolling basis, so early application is recommended.
